Centara Mirage Beach Resort Dubai

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Guest Relation Officer/ Concierge

Job Overview

Opportunity for you Guest Relation Officer/ Concierge

We are looking for dynamic and talented Front Office individual who is committed to providing exceptional service in unique and sophisticated environments.

Key Job Responsibilities

  • To greet and welcome all guests according to the standards and procedures of the hotel.
  • To up-sell hotel services, use guests’ names, verify requests, and maintain a positive “can always do ” attitude and tone of voice.
  • To provide callers with hotel information and maintain and update information files.
  • To be familiar with, inspect, and maintain all Guest Services office equipment.
  • To prepare all Guest Services reports
  • To assist and process all in-house requests and needs from all departments.
  • To perform any additional tasks to ensure that any needs that directly or indirectly affect the guests.
  • Perform concierge duties such as booking tours and transportation, giving directions, hotel information, restaurant information, etc.

Qualifications

  • Bachelor’s Degree in Hospitality Management or related field.
  • 3 – 5 years of experience in a similar position preferably in the hospitality business.
  • Proficiency in English and computer literate.
  • Good health, mature and pleasant personality, and neat appearance.
  • Able to work under pressure.

To apply for the roles fill the application form HERE or send your cv directly to the recruitment team below:

Recruitment Team

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Company Information
  • Total Jobs 6 Jobs
  • Location Dubai