Millennium hotels and resorts

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Waiter/Waitress

Job Overview

Key Job Responsibilities:

  • Constantly apply standard operating procedures in your department.
  • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
  • Adhere to hotel policies and procedures.
  • Set up the restaurant according to the table plan, cover layout and standards defined by the hotel’s management.
  • Adhere to billing policies and cost handling procedures.
  • Maintain a clean and tidy restaurant.
  • Take any guest feedback seriously and advise hotel management
  • Deliver the highest quality service to exceed our guest expectations.
  • Upsell and identify additional revenue opportunities. Support cost management procedures in the hotel.
  • Maintain a safe and healthy work environment by following fire, life and safety standards at all times for self, colleagues and guests.
  • Handling hot and alcoholic beverages.

 

Contact: Naseeban Khan

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